BigPark Inc ("BigPark") recognizes that your privacy is important to you and we are committed to protecting your personal information. This Privacy Policy will explain what information we collect when you use our website, why we collect information, how we use the information we collect and what your options are.
This policy will be updated and modified as necessary to keep the Privacy Policy up to date with how we are collecting, using and disclosing your information, so please check back from time to time for updated information. If you are an account holder, BigPark will update you of any significant changes to this Privacy Policy that we feel may impact the handling of any information you have already provided.
We collect various types of information from you in order to provide you with the best game play experience we can. As described in detail below, some of this information is collected automatically through cookies and other passive tracking technologies and other information is collected when you register for an account or provide us with voluntary feedback.
Personal information is generally defined as information about an identifiable individual and is more particularly defined or limited under applicable privacy legislation. Examples of personal information include a person's age, name, ID numbers, e-mail address, income, ethnic origin, opinions, evaluations and comments. We only collect personal information from you when you voluntarily provide it to us. BigPark collects the following types of personal information online:
In order to track game score data from your game sessions we require you to register for an account with us. To create an account you must provide us with a unique account name, password and e-mail address. If you do not wish to have your game score data tracked or made available for viewing on our high score tables there is no need for you to register for an account with us. If you do choose to register you will also have the opportunity to receive information from us about products we offer and new games we are developing and you will be able to send "invite codes" to friends to invite them to join you in multiplayer games. If you do not wish to receive information about our products or the new games that we are developing please ensure that you "un-check" the checked boxes relating to these items when you are registering for an account.
From time to time we may ask you to fill out a short survey or provide feedback on your game play experience and ways that we can improve our website. You may or may not choose to respond to these requests for feedback. Should you choose to send us your comments, they will be sent to us from the website anonymously and will not be associated with your username or e-mail address.
If you choose to register for an account, your game score data will be tracked and linked to the username you create. If you do not wish to have your game score data tracked or made available for viewing on our high score tables you can choose not to register for an account.
Our website uses passive tracking technologies to log non-identifiable information such as IP addresses, browser type and website usage and game usage patterns such as how you play the game, how far you are able to progress in the game and any game errors that occur. Collecting this information is important in order to enable us to improve our products so that you can have a better game experience. This information is associated only with your IP address and your game session identification to ensure that we collect only unique data instances and is not directly associated with your e-mail address or any personal information that you may provide to us when you register for an account other than your username.
We may also employ "cookies" or similar technologies that provide additional functionality to the website and our games and help us analyze website usage more accurately. You can set your web browser to disable cookies, but if you do some features of the website may not function normally.
We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register for accounts. If you are under 13, please do not attempt to register for an account or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 may provide any personal information to or on the website. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at privacy@bigpark.com.
We recommend that minors over the age of 13 ask their parents for permission before sending any information about themselves to anyone over the Internet.
We use the information that we collect to respond to your requests, provide customer service, improve our website, let you know about changes to the website and other news about us, ask for your input and feedback on what we are doing and for any purposes disclosed or apparent to you at the time information is collected.
We use non-personally identifiable site usage data to improve the quality and design of the website and to create new features, promotions and services by storing, tracking, and analyzing user preferences and trends. This information helps us to make our games more enjoyable for you and ensure the website is user-friendly.
Game score data is associated with your username and may be published to the high score tables on the website if your game scores meet the necessary thresholds to be listed among our high scores.
Where applicable, we may transfer your personal information to third party service providers (including our affiliates) hired to administer or provide products, services or information on our behalf. As the result of the international nature of the Internet, some of these service providers or affiliates may be located outside of the jurisdiction in which you reside and your personal information may be collected, used, disclosed, stored and processed in other jurisdictions for the purposes described in this Privacy Policy. We require service providers or affiliates to use your personal information only to perform the services we have retained them to provide, subject to legal requirements applicable to us and to our affiliates, agents and service providers, such as legal requirements to disclose personal information to government authorities in those jurisdictions.
Personal information may also be disclosed to meet legal, regulatory, insurance, audit, security and processing requirements, to protect the rights, property or personal safety of BigPark, our affiliates, subsidiaries, agents, service providers, other users or the public, or as may be required or permitted by Canadian or foreign laws and regulatory requirements applicable to us or our affiliates, subsidiaries, agents and service providers.
Consent to the collection, use and disclosure of personal information may be given in various ways. Consent can be express (for example, electronically by accepting terms describing the intended uses and disclosures of personal information) or implied (for example, when you voluntarily provide comments or feedback).
Generally, by providing us with personal information, we will assume that you consent to our collection, use and disclosure of such information for the purposes identified or described in this Privacy Policy or otherwise described to you at the time of collection. You may withdraw your consent to our collection, use and disclosure of personal information at any time, subject to contractual and legal restrictions and reasonable notice.
Note that if you withdraw your consent to certain uses of your personal information, we may no longer be able to provide certain of our products or services. Note also that where you continue to use the site or your account, your consent will be valid for so long as necessary to fulfil the purposes described in this Privacy Policy or otherwise at the time of collection, and you may not be permitted to withdraw consent to certain necessary uses and disclosures (for example, but not limited to, maintaining reasonable business and transaction records, disclosures to Canadian and foreign government entities as required to comply with laws or regulations).
We may be required or permitted under statute or regulation to collect, use or disclose personal information without your consent, for example to comply with a court order, to comply with local or federal regulations or a legally permitted inquiry by a government agency, or to collect a debt owed to us.
As a service to you we may from time to time post links to third party websites which we believe may be of interest. These third party websites are operated by companies that are outside of our control and we are not responsible for the privacy practices or content of any third party websites. Any activities you engage in on third party websites will be governed by the policies and procedures of those third parties. We recommend you review the privacy practices of those parties before disclosing any personal information.
We take reasonable steps to protect your personal information using physical, electronic and procedural security measures appropriate to the sensitivity of the information in our custody and control, which may include safeguards to protect against loss, theft, unauthorized access, disclosure, copying, use or modification.
We encourage you to protect your password by not sharing it with anyone else and taking other reasonable steps to prevent the unauthorized access of your account. Passwords should use combinations of letters and numbers that would make it difficult for third parties to guess or for software to generate your password.
We do not sell or rent any of your personal information to any third parties, except as specifically described in this Privacy Policy. We respect your privacy and endeavour to abide by all applicable laws concerning the disclosure of personal information. Generally, if you wish to request access to or correction of your personal information or you wish to inquire about your personal information in our custody or control you may write to BigPark's Privacy Officer at:
211 - 2150 Western Parkway
Vancouver, BC Canada
V6T 1V6
Attention: Privacy Officer
or e-mail privacy@bigpark.com.
Changes to Privacy Policy
As indicated at the beginning of this Privacy Policy, from time to time we may update or revise the Privacy Policy. If you are concerned about how your personal information is used or disclosed you should check at this web site periodically to obtain the current version of this policy. Your continued provision of personal information or use of our services following any changes to this Privacy Policy constitutes your acceptance of such changes. This Privacy Policy is effective as of April 2008.